HypeSupplyUAE – Sales Policy

All Sales Are Final

At HypeSupplyUAE, we strive to ensure every customer receives authentic, high-quality products. Due to the nature of our products, all sales are final.

We do not offer:

• Refunds
• Exchanges
• Store Credit
• Cancellations after an order has been placed

Defective Products

A refund or replacement will only be considered if the product is determined to have a manufacturing defect or if the incorrect item was sent due to an error on our part.

To be eligible, you must:

• Contact us within 48 hours of receiving your order.
• Provide your order number.
• Submit clear photos and/or videos showing the defect.
• Keep the product in its original condition with all original packaging.

Once your claim has been reviewed and approved, HypeSupplyUAE will, at its sole discretion, provide one of the following:

• A replacement (subject to stock availability).
• A full refund if a replacement is unavailable.

Exclusions

The following are not considered defects and are not eligible for a refund or exchange:

• Change of mind.
• Incorrect size selection.
• Personal preference.
• Minor packaging imperfections.
• Normal manufacturing variations.
• Damage caused by misuse, improper handling, or normal wear and tear.

Authenticity

All products sold by HypeSupplyUAE are guaranteed to be authentic. Variations in packaging, print quality, or manufacturer updates do not constitute product defects.

Contact Us

If you believe you have received a defective product, please contact our customer support team (info@hypesupplyuae.com) with your order details and supporting photos within the required timeframe.

By completing your purchase with HypeSupplyUAE, you acknowledge that you have read, understood, and agreed to this Sales Policy.